With multiple warehouses in the U.S. and Canada (Massachusetts, Minnesota, Tennessee, Utah, Toronto) delivery time for standard shipping via UPS Ground to any of the 50 U.S. states is, on average, 1-5 business days. If you are located in Canada, note that we have a warehouse in Ontario to best serve you with low rates and fast shipping times for select items. Other items shipping to Canada are subject to international shipping rates, duties, taxes, and longer ship times.
Shipping Verification
We reserve the right to hold shipments until payment and delivery information is verified. This measure is to keep all respective parties safe and secure from fraud. The security of your personal information is important to us.
Cancellations After Placing An Order
Please note that for certain MedSpa furniture items including massage tables, treatment chairs, etc., we cannot cancel an order 24 hours after it is placed.
Change of Address After Placing an Order
You can change your shipping address after you place an order as long as the item has not shipped. Items are shipped as quickly as possible, so this option is usually only available until the end of the day on which you placed your order. Please contact us at hello@amenie.com or call (888) 379-8993 to update your address.
Once your order is in transit, you may no longer be able to change the shipping address. If the carrier allows us to change the delivery address, you will be charged a fee per package. Please ensure the correct address is used when checking out.
Sales Tax Information
Items sold by Amenie and shipped to destinations in the following states are subject to sales tax:
• Arizona
• California
• Colorado
• Connecticut
• Florida
• Georgia
• Hawaii
• Illinois
• Indiana
• Kentucky
• Louisiana
• Maine
• Maryland
• Massachusetts
• Michigan
• Minnesota
• Nevada
• New Jersey
• New York
• North Carolina
• Ohio
• Pennsylvania
• South Carolina
• Tennessee
• Texas
• Utah
• Virginia
• Washington
• Wisconsin
Are nonprofits and tax exempt organizations exempt from state sales tax collection?
Yes, nonprofits and tax exempt organizations will not be charged state sales tax. Please send us a copy of your documentation to hello@amenie.com and we will make sure you’re marked as tax exempt in our system.
APO/FPO Addresses
Most orders are delivered via Priority Mail to APO/FPO addresses and U.S. territories (other than Puerto Rico). Please allow extra time for delivery.
International Orders
We regularly ship to international customers, so please do not hesitate to contact us to work out logistics for your international order. We also warehouse our top products in Ontario to best serve our Canadian customers with low rates and fast shipping times on select items.
Customers are responsible for paying any customs fees & taxes to the carrier upon delivery. The order shipping fee from Amenie does not include customs fees & taxes. Please note orders may be split into multiple shipments based on availability.