We’re committed to delivering complete satisfaction with every purchase, and we stand behind the quality of our products with complete confidence. Our dedication to improving your guests’ experience begins the moment you visit our website, and continues through the entire purchasing process. We offer hassle-free returns of any product in like-new condition and are proud to extend unmatched lifetime guarantees on select brands.
Concierge service is our specialty, and we’re happy to work with you to ensure your satisfaction.
Return Policy
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Zogics branded products can be returned at any time, in any condition
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Most products are eligible for return, please refer to your specific product page for eligibility and timeframe details. Return shipping and any applicable restocking fees apply unless you purchased Hassle-Free Returns & Package Protection at checkout (additional information below). Returns processed through Hassle-Free Returns & Package Protection must be submitted and approved within 30 days for a full refund. For orders that do not have Hassle-Free Returns & Package Protection, refunds are issued to your original payment method up to 120 days after purchase; after 120 days, approved returns are issued as store credit. Shipping charges are non-refundable.
Restocking Fees
We do not charge a restocking fee on the majority of our products. Please refer to your specific product page on our site for restocking fee details or contact us if you have any questions. We're happy to assist.
Hassle-Free Returns & Package Protection
By selecting Hassle Free Returns & Package Protection, your return shipping label is covered and your package is protected from loss or damage, no questions asked. If you choose not to purchase Hassle Free Returns & Package Protection, you are responsible for the cost of the return shipping label and your claim will be reviewed by our team.